Sunshine Coast, Queensland

Soulfull Stayz · Policies

Cancellation Policy

How cancellations work for direct bookings and bookings made through other platforms.

Direct Bookings

For direct bookings made with Soulfull Stayz, the accommodation rate is fully non-refundable if the booking is cancelled within 7 days of the scheduled check-in date.

Bookings Made Through Online Travel Agencies (OTAs)

For bookings made through platforms such as Airbnb, Booking.com or Stayz, please refer to the cancellation policy displayed on the relevant booking platform for your reservation, as the terms may differ.

Have any questions? We're always happy to help.
Get in touch with our team.